About this Role
This is a 37.5 hour per week job (7.5 hours per day), primarily Monday-Friday, with flexibility to schedule that time between 7am and 7pm. Alternative scheduling of hours outside of that may be needed for client relations for larger events (2-3 times per year)
Key Duties and Responsibilities:
Key point of contact for new and existing external rental contacts.
Coordinating requirements and information between clients and other functional areas.
Enter requirements into CRM.
Creating and taking payments for invoices.
Provide excellent customer service when representing the Miles Nadal JCC.
Qualifications and Requirements:
Outstanding customer service skills
Good organizational skills including the ability to work independently and set priorities.
Ability to problem solve under pressure while maintaining a friendly demeanor.
Previous experience with a CRM is required, experience with EventPro is an asset.
Previous sales experience or account management is an asset.
Good oral and written communication skills, including the ability to accurately interpret and summarize information in a clear and concise manner.
Candidates must be able to legally work in Canada.
Communication (strong listening, comprehension, verbal and written skills)
Personal Effectiveness (strong skills in accountability, flexibility, problem solving, attention to detail, follow through, time management and tact)
Interaction with Others (relationship building with staff and public, strong teamwork skills)
Salary and Benefits:
Salary Range - $38,000 - $41,000
Paid time off including a tiered vacation plan, sick days, as well as some Jewish holidays.
A range of supplemental insurance plans including medical (including vision care), dental, life, and LTD.
Membership for yourself, spouse, and children at the MNjcc fitness centre, as well as discounts on most programs.
RRSP matching program up to 5%
The coordinator of external bookings is the key point of contact for our external renters, including the co-located Jewish day school. They will work with other members of the information department and booking operations to ensure that multi-use space within the MNjcc, when not used by internal programs, is rented to the community to provide additional revenue to the Miles Nadal JCC.
Full-Time • September 5, 2023 (or as soon as possible)
Please send your resume and cover letter to firstname.lastname@example.org