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External Bookings Coordinator

About this Role

Schedule:

  • This is a 37.5 hour per week job (7.5 hours per day), primarily Monday-Friday, with flexibility to schedule that time between 7am and 7pm. Alternative scheduling of hours outside of that may be needed for client relations for larger events (2-3 times per year)

Key Duties and Responsibilities:

  • Key point of contact for new and existing external rental contacts.

  • Coordinating requirements and information between clients and other functional areas.

  • Enter requirements into CRM.

  • Creating and taking payments for invoices.

  • Provide excellent customer service when representing the Miles Nadal JCC.

Qualifications and Requirements:

  • Outstanding customer service skills

  • Good organizational skills including the ability to work independently and set priorities.

  • Ability to problem solve under pressure while maintaining a friendly demeanor.

  • Previous experience with a CRM is required, experience with EventPro is an asset.

  • Previous sales experience or account management is an asset.

  • Good oral and written communication skills, including the ability to accurately interpret and summarize information in a clear and concise manner.

  • Candidates must be able to legally work in Canada.

Main Competencies:

  • Communication (strong listening, comprehension, verbal and written skills)

  • Personal Effectiveness (strong skills in accountability, flexibility, problem solving, attention to detail, follow through, time management and tact)

  • Interaction with Others (relationship building with staff and public, strong teamwork skills)

Salary and Benefits:

  • Salary Range - $38,000 - $41,000

  • Paid time off including a tiered vacation plan, sick days, as well as some Jewish holidays.

  • A range of supplemental insurance plans including medical (including vision care), dental, life, and LTD.

  • Membership for yourself, spouse, and children at the MNjcc fitness centre, as well as discounts on most programs.

  • RRSP matching program up to 5%

Description

The coordinator of external bookings is the key point of contact for our external renters, including the co-located Jewish day school. They will work with other members of the information department and booking operations to ensure that multi-use space within the MNjcc, when not used by internal programs, is rented to the community to provide additional revenue to the Miles Nadal JCC.

Full-Time •  September 5, 2023 (or as soon as possible)

Please send your resume and cover letter to colinw@mnjcc.org

To Apply

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