External Bookings Coordinator

Schedule:

• This is a 37.5 hour per week job (7.5 hours per day), primarily Monday-Friday, with flexibility to schedule that time between 7am and 7pm. Alternative scheduling of hours outside of that may be needed for client relations for larger events (2-3 times per year)

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Key Duties and Responsibilities:

• Key point of contact for new and existing external rental contacts.

• Coordinating requirements and information between clients and other functional areas.

• Enter requirements into CRM.

• Creating and taking payments for invoices.

• Provide excellent customer service when representing the Miles Nadal JCC.

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Qualifications and Requirements:

• Outstanding customer service skills

• Good organizational skills including the ability to work independently and set priorities.

• Ability to problem solve under pressure while maintaining a friendly demeanor.

• Previous experience with a CRM is required, experience with EventPro is an asset.

• Previous sales experience or account management is an asset.

• Good oral and written communication skills, including the ability to accurately interpret and summarize information in a clear and concise manner.

• Candidates must be able to legally work in Canada.

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Main Competencies:

• Communication (strong listening, comprehension, verbal and written skills)

• Personal Effectiveness (strong skills in accountability, flexibility, problem solving, attention to detail, follow through, time management and tact)

• Interaction with Others (relationship building with staff and public, strong teamwork skills)

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Salary and Benefits:

• Salary Range - $38,000 - $41,000

• Paid time off including a tiered vacation plan, sick days, as well as some Jewish holidays.

• A range of supplemental insurance plans including medical (including vision care), dental, life, and LTD.

• Membership for yourself, spouse, and children at the MNjcc fitness centre, as well as discounts on most programs.

• RRSP matching program up to 5%