Q & A

    How do I see the fitness videos you're posting every day?

    We're offering live group exercise classes daily on the MNjcc Fitness Instagram account (@mnjccfitness). As of March 30, we will share the video from all of these classes onto our Facebook page. If you miss the live class, it will remain in our Instagram stories for 24 hours and as mentioned, will be copied shortly after it ends, to our Facebook page.

    Will I get my money back for missed programs?

    If you have already paid for any spring programs/or monthly fees, your dollars from March 15th onwards have been automatically credited for your future use at the MNjcc (including our growing suite of online programs). Many of you have also expressed interest in supporting the MNjcc by converting these or future fees into donations to the MNjcc. You may share your preference to convert your fees (current and/or future) into a donation – or share any other requests - here.

    What about summer camp?

    At this time, we still hope to be able to run summer camp! If that changes, we will notify anyone who has already registered and work out the financial arrangements accordingly.

    What about private swim lessons?

    Your payment is on hold for your future use at the MNjcc.

    What about annual memberships?

    Your annual membership is currently on hold while we are closed. Once we reopen, your expiry date will extend for the amount of time that we were closed, so you will still get a full year of membership!

     What about personal training?

    Your payment is on hold for your future use at the MNjcc

    What programs will you offer online?

    We have a lot going on! The best way to see what’s happening at the virtual MNjcc is to stay connected to us through social media. We offer daily live fitness and wellness classes, family-friendly programming, access and inclusion initiatives, Jewish life experiences and cultural arts. Start by connecting @milesnadaljcc on Facebook and Instagram or by visiting us at www.mnjcc.org 

    What is happening with the ReelAbilities Film Festival? 

    We are working hard on creative solutions to bring you a version of the festival. More news on this soon.

    How do I contact staff members?

    Our staff members are currently working from home which makes it difficult to reach them by phone. If you have an email address for them you can continue using that. If you don’t, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will do our best to pass your message along. Please be aware that as the situation continues, we may not have a full complement of staff and reaching them may not be possible. 

    What kind of exercise can I do for my arthritis/pain/etc., without the pool? 

    If you have joint pain, start gently and gradually increase the length of time you’re exercising. You can break this into smaller chunks if you need to. Doing 5–10 minutes of exercise (stretching, gentle weight-bearing exercises using prime movers and modified yoga) each day will help you keep your joints moving and your muscles strong. Depending on the severity of your arthritis you may need to do some exercises in a sitting position, but a little goes a long way. Stay positive and active as much as you can.

    Will cancelled programs be offered when you reopen?

    We are actively working with our instructors to plan for what is possible when we reopen and would make financial arrangements with you for use of a credit, or an all-new registration process.

    When can I use the credits?

    As soon as the J is up and running again, you’ll be able to use your credits towards our next available session.

    How can we request online programs? 

    We’d love to hear how we can serve you #beyondabuilding. Though we can’t guarantee we’ll be able to do it all, we’d love to hear your thoughts! Please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

    When will the building reopen?

    We don’t have a re-opening date yet, but we do know that it will not be on April 6th as we have previously hoped. We are actively following public health recommendations for the City.

    Do you have SMS services for those who only use mobile/cellular phone?

    At this time, we communicate through email or by phone. If you have accessibility needs and would like us to connect with you by SMS, please text 416.899.6656 or contact This email address is being protected from spambots. You need JavaScript enabled to view it.

    Do you offer fitness equipment to rent during this time?

    We don’t, unfortunately. Our entire building and all of our equipment has been sanitized and is waiting patiently for our members to return! In the meantime, why not work out with what you have at home? Canned goods and laundry detergent jugs make great free weights!

    Do I still have a membership?

    Unless you reached out personally and indicated otherwise then yes, you still have a membership! If you’re concerned, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it. 

    You missed my question

    How can we help?  Please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

     

     

     

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    Contact & Info

    750 Spadina Ave. (at Bloor), Toronto, Ontario M5S 2J2

    Phone: 416.924.6211
    Fax: 416.924.0422
    Email: info@mnjcc.org

    Charitable Registration Number:
    140344243 RR0001