Scent Free Policy

---

The Miles Nadal Jewish Community Centre supports the creation of a fragrance-free environment so that chemical barriers will not prevent access to the Miles Nadal Jewish Community Centre for people having chemical sensitivities. All staff, guests and members are asked to refrain from using, wearing, and bringing scented products and materials into the MNjcc properties and buildings, and to be mindful of the by-product of smoking on their person and others. Compliance with this policy relies on the goodwill of staff, members and guests. Some people are very sensitive to certain chemicals; they can suffer a wide range of health effects such as rashes, severe headaches, nausea, dizziness and fatigue, whenever they are exposed to very low levels of chemicals in scented products, cleaning agents, and the by-product of smoking. The potential impact of chemicals in scented products on human health is magnified as most people on a daily basis use soap, shampoo, deodorant, laundry products, hair spray, lotions, cosmetics and fragrances. Many scented products are respiratory irritants. They are known triggers for asthma, allergies and migraines. Even people that do not have pre-existing health problems can have an irritation to their upper airways, eye symptoms and general malaise. Section 25 (2)(h) of the Occupational Health and Safety Act imposes a requirement upon the employer to take every precaution reasonable in the circumstances for the protection of the worker and guest. Thus this regulation requires the employer to limit the exposure of workers and guests to chemical substances. Scented products are by their very nature shared with others. For people who report multiple chemical sensitivity or environmental illnesses, their ability to function depends on having air free of chemicals. A worker who experiences these adverse health effects when exposed to scented products has a legal right to refuse to work in a situation that is likely to endanger him or herself. This right is outlined in Section 43 (3)(b) of the Occupational Health and Safety Act. The Ontario Human Rights Commission (the “Commission”) affirms its commitment to providing a safe & inclusive environment for all employees, and to accommodating persons with disabilities in accordance with the Ontario Human Rights Code and Commission’s Disability Policy. Therefore, the Miles Nadal Jewish Community Centre must take action to limit these exposures to both staff and members, guests and patrons.

---

Anti-Discrimination Policy

---

The MNjcc does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, or gender identity or expression, in any of our programs or activities. We are committed to providing an environment where all are welcome.

---

Privacy Policy

---

For each visitor to our web page, our web server automatically recognizes the consumer's domain name and email address (where possible). We collect the domain name and email address (where possible) of visitors to our web page, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our website, shared with other reputable organizations to help them contact consumers for marketing purposes, used by us to contact consumers for marketing purposes.
With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart. If you do not wish to receive emails from us in future, please let us know by sending us an email at info@mnjcc.org or calling us at x 175. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, emailing us at the above address, writing to us at the above address. you may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above, emailing us at the above address, writing to us at the above address. Please provide us with your exact name and address and phone number. Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed on-line. With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, emailing us at the above address, writing us at the above address. Upon request we provide website visitors with access to all information referenced above [including proprietary information] that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them. Upon request, we offer website visitors the ability to have inaccuracies corrected in contact information, unique identifiers. Consumers can have this information corrected by sending us an email at info@mnjcc.org. With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

---

C.I.I.F

---

The MNjcc's Capital Improvement and Infrastructure Fee is attached to all programs and services. We hope you can appreciate that your fees alone do not cover the costs of running the community centre. This fee is 4% as of September 1, 2020. This will have a minimum impact on your fees but means a great deal to our ability to replace equipment throughout the building. It will also assist with the cost of much-needed improvements to our facility - especially now with COVID-19 expenses in all areas of the facility. Thank you for your understanding.

---

Organizational ByLaws

---

(Preamble) The Miles Nadal Jewish Community Centre (the “Corporation”), a non-share capital corporation continued under the Canada Not-for-profit Corporations Act (the “Act”), provides comprehensive athletic, cultural and social programs to its Members, to the Jewish community and to the community at large. The Corporation is intended to be a central focal point of Jewish communal activity, strengthening and encouraging these ideals through the development and encouragement of programs for the greater good and use by all organizations, groups and individuals in the Jewish community. The Corporation is supported by UJA Federation of Greater Toronto, which similarly supports other Jewish community centres in the Greater Toronto area. It is the intention of UJA Federation of Greater Toronto that there shall be programmatic and other cooperation between all of the Jewish community centres that it supports.

---

Refund Policy

---

Membership We do not offer refunds/credits for membership, if you would like to freeze or cancel your membership please contact membership@mnjcc.org or 416-924-6211 x0. Activities (except those listed below). All requests for cancellation must be completed in writing either to the staff member in charge of the activity or to colinw@mnjcc.org
If a request for a refund is made more than one (1) week before the start of the activity, a refund can be issued minus a 10% cancellation fee. If the request is made less than one (1) week before the start of the activity, only a credit will be issued as a pro-rated amount based on how much of the activity has been delivered. If the program is more than 50% complete, no refund or credit will be provided. Camps If a request for a refund is made more than two (2) weeks in advance of the start date, a refund can be issued minus a 10% cancellation fee. If the request is made is less than two (2) weeks in advance of the start date, no refund or credit will be issued. Afterschool, LCCC, TMSPC Please see individual registration forms and financial contracts for details Personal Training A request for a refund must be accompanied by a legitimate reason to receive a refund (e.g. medical note) and will be subject to a 10% cancellation fee. Note for all fees: Full/Partial Credits may be offered if medical documentation is presented.

---

Photo/Video Policy

---

The MNjcc and/or its agents may record and/or photograph events, performances and classes for archival or other purposes. Such recording and/or photographing may include audience pictures or class participants unless waivers have been signed. Your attendance and/or participation shall be deemed your consent to appear in such programs and/or photographs without compensation.

---

Inclement Weather Policy

---

Instructors will inform participants on the first day of classes how and when they will be advised in case of bad weather cancellation. Classes will be cancelled with a minimum of 4 hours’ notice. Instructors will make every effort to schedule a make-up class.

---

Fitness Membership Terms & Conditions

---

In this Agreement the member is referred to as “you” or “the member” and the Miles Nadal Jewish Community Centre is referred to as “us”, “we", or “MNjcc”. This agreement is legally enforceable. The Miles Nadal Jewish Community Centre is located at 750 Spadina Avenue, Toronto Ontario, M5S 2J2. We can be reached by phone at 416.924.6211 FITNESS MEMBERSHIP TERMS
This Agreement does not have a set term. Membership dues will automatically be billed on a perpetual basis hereafter. MEMBERSHIP CANCELLATION
In order to cancel the membership, thereby terminating this Agreement, the member must deliver written notice to the MNjcc staff Once received, the member will have access to the facility until the end of the calendar month for which payment was most recently received. No further billings will take place. The MNjcc shall have the right to terminate this Agreement at any time upon written notice to the member to the extent that it is in the best interests of the membership to do so. PRE-AUTHORIZED PAYMENT
The member agrees to pay the MNjcc the fees specified in this Agreement on the last day of the month, for the following month, irrespective of the amount of use the member makes of the MNjcc. DECLINED PAYMENTS
If any charges to the member’s bank account or credit card do not clear upon processing for any reason whatsoever, or in the event of a returned cheque, the MNjcc will automatically charge a $40 decline fee to member’s account. BALANCE ON ACCOUNT
If the member’s balance is not cleared prior to the subsequent billing date, the MNjcc will bill the member for the full outstanding amount in addition to any current charges. LIABILITY
By use of MNjcc’s facilities or services, the member hereby expressly agrees that the MNjcc or its nominees, associates and affiliates or their employees shall not be liable for any damages arising from personal injuries sustained by the member in and about the premises of the said facilities, or from injuries arising from participation in MNjcc virtual programming, nor shall the MNjcc or its nominees, associates and affiliates or their employees be held liable for any loss or theft of personal property, whether such injury, loss or damage is caused by any act of negligence or omissions of staff, management or any other person. SUPERVISION
The member understands that the fitness club may be unsupervised during certain hours of operation and that he/she participates at his/her own risk. The member further acknowledges that it is his/her responsibility to obtain training in the proper use of any equipment prior to any use thereof. RULES & REGULATIONS
The member agrees to abide by the rules, regulations, and Code of Conduct of the MNjcc and any amendments which may be enacted hereinafter. Any breach of these rules could constitute reasons for termination of this Agreement and the membership created hereby. SERVICES
Programs and services provided as part of the membership may change from time to time at the discretion of the MNjcc. PRICE INCREASES
The MNjcc is authorized to change the amount of the monthly payment by giving the member 60 days notice of the change. Failure on the part of the member to advise in writing of his/her disagreement with the change within 30 days of the receipt of this notice by the member shall be deemed to be in full acceptance of such change. Any notice to the member shall be deemed to have been duly given via e-mail or in writing and sent to the e-mail or physical address provided by the member (as outlined in the personal information clause). PERSONAL INFORMATION
The member’s e-mail and physical address for services or notice shall be set out on the reverse side of this Agreement or at such other address as the member may from time to time advise the MNjcc in writing. The member is required to provide updated information regarding emergency contact, contact phone number, and health status. The member’s personal data is stored in an offsite facility in Canada. The MNjcc is following all Canadian Privacy laws (PIPEDA) to ensure the member’s data is kept secure and only used for the purpose that it was given. It may, however, be accessible to law enforcement and national security authorities of that jurisdiction. PRIVACY
The MNjcc is committed to protecting personal information by following responsible information handling practices in accordance with the provisions of the Privacy Act. The member hereby gives permission for the MNjcc or its nominees, associates, and affiliates or their employees to collect any personal information contained in this document, maintain personal information already on file and to collect further information for the purpose of contacting the member by mail, fax, telephone and/or email. FREEZE POLICY
Members are permitted to freeze their memberships in one month increments. A monthly freeze fee will replace membership dues for the duration of the freeze. The MNjcc requires five days’ notice prior to the first day of the requested freeze period. Please note that a freeze cannot be applied retroactively and that access to the facility is not permitted for the duration of the freeze. CAPITAL IMPROVEMENT FEE
This fee of 4% is included in membership dues, before HST. These funds will increase our ability to undertake capital improvements throughout the facility.

---

Social Media Policy

---

The official "Miles Nadal JCC" social media channels are managed by the Marketing and Communications department, making a genuine effort to provide timely information and the best possible customer service to residents.

Acceptable Content

Content, comments, or links containing any of the following will not be permitted on any Miles Nadal JCC social media outlets:

• Sarcastic and/or disrespectful comments;

• Comments not directly related to the particular post or article;

• Promotion of business services, products or events other than significant sponsors, affiliations, or business partnerships;

• Promotion/defamation of political candidates/figures/ideals;

• Promotion of illegal activity;

• Information that may compromise the safety or security of the public or public systems;

• Content that violates a legal ownership interest of any other party.

Response Time

The MNjcc's social media channels are monitored during business hours: Monday–Friday, 9am-5pm. Marketing and Communications staff aim to address all appropriate comments (deemed so as per the above lists) within one business day. Please note that this turnaround time is impacted by staff availability and resources, and there will be instances when a response may take more time. In addition, there are some situations that are best dealt directly with specific departmental/program staff, and responses may therefore provide relevant department contact information.

Health & Safety

In accordance with Occupational Health and Safety Act, and in protecting MNjcc employees from harm and harassment in the workplace, the MNjcc does not condone the following on social media:

• Abusive, profane, derogatory, or offensive comments;

• Slanderous or defamatory remarks, obscene language or sexual content;

• Information that may compromise the safety or security of MNjccemployees;

• Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, colour, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation.

Should comments that meet any of the four criteria above be directed at any MNjcc-managed social media channel via social media, the following steps will be taken:

Step 1: The MNjcc will remove the offensive comment/post/tweet

Step 2: The MNjcc may block the offending user. The Miles Nadal JCC reserves the right to block/ban specific users from their official social media channels whose activities do not comply with the Social Media Policy. For more information please contact jomichaels@mnjcc.org

Note: The MNjcc may seek the assistance of the relevant social networking service in flagging and/or blocking offensive comments and users.

---